Restaurants Mallorca and Andalusia

Every establishment serving food must inform customers of the presence of fourteen substances causing allergies or intolerances in each dish, and that information must be available and accessible before the order is placed.

An establishment is not obliged to accept card payment, but it must inform customers of the accepted payment methods before they consume, and it may not apply any surcharge for paying with consumer cards covered by European rules.

The complaints book must be available in every establishment open to the public and handed over when requested, without any requirement to explain first or to wait for a manager to be present.

No rule requires a tapa to accompany an order: it is a local custom that survives as a courtesy in parts of Andalusia and has become a priced menu item in others.

The gluten free description may only be used where a food contains less than twenty milligrams of gluten per kilogram, and an establishment using it must be able to support that claim in both ingredients and preparation.

From eight diners a deposit of twenty to fifty per cent of the estimated bill is usual, with the final number confirmed forty eight to seventy two hours ahead and the confirmed covers charged whether or not everyone attends.